Shipping Information

Domestic Shipping

Domestic Shipping within Greece is at a flat rate of 5 euros per order and free of charge for orders over 250 euros. As soon as your order is shipped from our warehouse, you will receive a shipping confirmation email. The regular processing time is between 1-3 business days. The estimated delivery time is 1-3 working days after the dispatch date. Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by external factors or stock availability. Please be aware that we cannot deliver to post office boxes.

International Shipping

All international orders are shipped with DHL and require a signature upon delivery. As soon as your order is shipped from our warehouse, you will receive a shipping confirmation email with your tracking number. You can follow your order by entering your tracking number at the courier’s website. Alea Jacta offers complimentary express shipping on all orders above 500 Euros.  Please note that free shipping will be applied to your order at checkout. The regular processing time is between 1-3 business days, and the estimated delivery time is depending on the country. For standard shipping, you should have your order within 7 business days from placing the order. For express shipping, you should have your order within 3 business days from placing your order. Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by external factors or stock availability. Please be aware that we cannot deliver to post office boxes.

Delivery Information

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. The cost of delivery is calculated at the time of the order and is clearly stated on your billing information summary. Estimated delivery times are to be used as a guide only and commence from the dispatch date. We are not responsible for any delay caused by relevant custom authorities. All orders require signature upon delivery, at which point responsibility for the products passes to you. If you have specified a recipient other than yourself, then their signature serves as evidence of fulfillment of the delivery and likewise transfers of the responsibility. Please check the package is not damaged before signing.

Taxes & Duties

Delivery within the E.U. is not subject to duties or additional taxes. However, if you are a customer from a non-E.U. country, you might be asked to pay further duties at customs control. Cross-border deliveries are subject to possible inspection by the relevant custom authorities. We have no control over possible additional charges or inspections.