Payment Methods

Payment for your order will be taken as soon as your purchase is confirmed. If you decide to cancel your order, please get in touch with us, and we will process a refund to your original payment method.

We currently accept the following payment options:

Credit/Debit Card

You can pay securely using Visa, Mastercard, or American Express via the “Pay with PayPal” option at checkout. There is no need to have a PayPal account to use this option — you can pay directly with your credit card through PayPal’s secure platform.

Changing or Cancelling Your Order

For more information on your right to return or cancel your order, please refer to the Returns, Refunds & Exchanges page .

You may cancel your purchase and receive a full refund if you notify us within 14 working days (excluding weekends and public holidays) from the day after you receive your order.

To cancel:

1. Email us at hello@alea-jacta.com to inform us of your decision.

2. Follow the instructions outlined in the Returns, Refunds & Exchanges section.

Please note: if returned items are not handled with reasonable care or are not returned properly, we may be entitled to claim compensation for any loss incurred.

If the goods are defective or do not match the description on our website, we will refund the cost of those items. We recommend using an insured, traceable delivery service for all returns.

Order Cancellations

Occasionally, orders or parts of an order may be cancelled by our system due to certain circumstances, such as:

• Item(s) are out of stock

• Payment could not be processed

• Shipping to the address provided is not possible

• Duplicate order was placed

If your order is cancelled, you will receive an email explaining the reason. You will not be charged for any cancelled items.

If you are interested in alternative products, please contact us at hello@alea-jacta.com, and our team will be happy to assist with recommendations.